Tenant Resources
Utilities, town by town.
Who to call, what to set up, what to have ready, and where to take what the trash cart won't.
Choose your town below. Your lease spells out which utilities are in your name. Set those up so service starts on your move-in date.
Before you call
Have these ready.
Each provider runs its own process, but most will ask for the same things. Having them on hand turns a long call into a short one.
Your signed lease
Some providers ask renters to upload or send a copy. Durham requires it.
Move-in date and address
Use the exact service address on your lease, including any unit number.
ID and identity details
A photo ID, plus your Social Security number or passport number for the credit check some utilities run.
A deposit, if asked
Several towns charge renters a deposit to open an account. The amounts are listed below where the town publishes them.
Lead time
Plan on two to three business days. Most providers will not start service on weekends or holidays.
Apex
Wake County- Electric
- Town of Apex Electric Most addresses inside town limits. A few neighborhoods, including Waterford Green, Beckett Crossing, Carriage Downs and Sunset Hills, are served by Duke Energy instead. Connect service online · 919.249.3311
- Water & Sewer
- Town of Apex Set up on the same Town application as electric, trash and recycling. Connect service online · 919.249.3311
- Trash & Recycling
- Town of Apex Included on your Town utility account. No separate call needed.
- Natural Gas
- Enbridge Gas or Piedmont Natural Gas Depends on the neighborhood, and only if the home has gas service. Enbridge Gas · 877.776.2427 · Piedmont Natural Gas
- Drop-Off (the dump)
- Wake County Convenience Center Site 26120 Old Smithfield Road, Apex. Wake County residents only. Open daily, 7 a.m. to 7 p.m.Appliances, tires and electronics: South Wake Multi-Material Recycling Facility, 6130 Old Smithfield Road, ApexCounty drop-off rules
Good to know: Apex needs 24 hours' notice to connect, and connections cannot be scheduled on weekends or holidays. Moving within Apex? Your new address gets a new account number, and you must disconnect the old one separately.
Cary
Wake & Chatham Counties- Electric
- Duke Energy Most of Cary. Some Cary addresses are served by Town of Apex Electric. duke-energy.com · 800.777.9898
- Water & Sewer
- Town of Cary One online application starts water, sewer and garbage. The Town may require a deposit. Start service online · 311 or 919.469.4000
- Trash & Recycling
- Town of Cary Billed with your Town water account.
- Natural Gas
- Enbridge Gas North Carolina Only if the home has gas service. Start service online · 877.776.2427
- Drop-Off (the dump)
- Wake County Convenience Centers Site 3 or Site 4Site 3: 266 Aviation Parkway, Morrisville. Site 4: 3600 Yates Mill Pond Road, Raleigh. Wake County residents only. Open daily, 7 a.m. to 7 p.m.Appliances, tires and electronics: South Wake Multi-Material Recycling Facility, 6130 Old Smithfield Road, ApexCounty drop-off rules
Chapel Hill
Orange County- Electric
- Duke Energy duke-energy.com · 800.777.9898
- Water & Sewer
- OWASA (Orange Water and Sewer Authority) Service starts Monday through Friday, 8 a.m. to 5 p.m. A start-service fee appears on your first bill, and a deposit is sometimes required. owasa.org · 919.968.4421
- Trash
- Town of Chapel Hill Solid Waste Trash collection · 919.969.5100
- Recycling
- Orange County Solid Waste Recycling in Chapel Hill is run by the County, not the Town. Order a cart if one is not at the home. Request a recycling cart · 919.968.2788
- Natural Gas
- Enbridge Gas North Carolina Only if the home has gas service. Start service online · 877.776.2427
- Drop-Off (the dump)
- Orange County Eubanks Road Waste & Recycling Center1518 Eubanks Road, Chapel Hill. Orange County residents only. Check the County's posted hours before you go.Waste & recycling centers · 919.968.2788County drop-off rules
Clayton
Johnston County- Electric
- Town of Clayton or Duke Energy Most addresses inside town limits are on Town of Clayton electric. Others are on Duke Energy. Town: 919.553.5002 · Duke: duke-energy.com · 800.777.9898
- Water & Sewer
- Town of Clayton or Johnston County Download the Town's new service application and email it to utilities@townofclaytonnc.org. Renters pay a deposit that depends on which services the Town provides at the address. Start / stop service · 919.553.5002
- Trash & Recycling
- All Star Waste, through the Town Set up with your Town utility account.
- Natural Gas
- Piedmont Natural Gas Only if the home has gas service. piedmontng.com
- Drop-Off (the dump)
- Johnston County Barber Mill Convenience Center369 Barber Mill Road, Clayton. Open Monday, Tuesday, Thursday and Friday, 8 a.m. to 7 p.m., and Saturday, 8 a.m. to 5 p.m. Closed Wednesday and Sunday. Buffalo Road Convenience Center (15031 Buffalo Road, Clayton) is another option.Johnston County drop-off locations · 919.938.4750County drop-off rules
Good to know: be at Town Hall (111 E. Second Street) by 4 p.m. if you are setting up service in person.
Durham
Durham County- Electric
- Duke Energy duke-energy.com · 800.777.9898
- Water & Sewer
- City of Durham Water Management Request online. Renters must upload a signed copy of the lease. A $50 service initiation fee appears on the first bill. Start water service · 919.560.1200
- Trash & Recycling
- City of Durham Solid Waste Billed on your City water bill. Yard waste collection is a separate, optional subscription.
- Natural Gas
- Enbridge Gas North Carolina Only if the home has gas service. Start service online · 877.776.2427
- Drop-Off (the dump)
- City of Durham Waste Disposal & Recycling Center2115 E. Club Boulevard, Durham. Open to Durham city and county residents, Monday through Friday, 7:30 a.m. to 4 p.m., and Saturday, 7:30 a.m. to noon. Fees are card only; no cash.Check current status before you goCounty drop-off rules
Fuquay-Varina
Wake County- Electric
- Duke Energy duke-energy.com · 800.777.9898
- Water & Sewer
- Town of Fuquay-Varina One application covers water, sewer and garbage. Renters pay a $75 deposit with the application. Same-day service is available if the Town receives your application and deposit by 3 p.m. Utility customer service · 919.552.1404
- Trash & Recycling
- Town of Fuquay-Varina Included on the same Town application. Cart questions: 919.753.1027.
- Natural Gas
- Enbridge Gas North Carolina Only if the home has gas service. Start service online · 877.776.2427
- Drop-Off (the dump)
- Wake County Convenience Centers Site 1 or Site 2Site 1: 10505 Old Stage Road, Raleigh. Site 2: 6120 Old Smithfield Road, Apex. Wake County residents only. Open daily, 7 a.m. to 7 p.m.Electronics: the Town's free Electronic Recycling Center, 820 S. Main Street, Fuquay-VarinaAppliances, tires and electronics: South Wake Multi-Material Recycling Facility, 6130 Old Smithfield Road, ApexCounty drop-off rules
Garner
Wake County- Electric
- Duke Energy duke-energy.com · 800.777.9898
- Water & Sewer
- Raleigh Water Garner's water system merged with Raleigh's, so accounts open with the City of Raleigh. Start or stop utility services · 919.996.3245
- Trash & Recycling
- Town of Garner (All-Star Waste) Weekly trash and yard waste, recycling every other week. Contact Public Works to establish service or request a recycling cart. Solid waste requests · 919.772.7600
- Natural Gas
- Enbridge Gas North Carolina Only if the home has gas service. Start service online · 877.776.2427
- Drop-Off (the dump)
- Wake County Convenience Center Site 110505 Old Stage Road, Raleigh. Wake County residents only. Open daily, 7 a.m. to 7 p.m.Appliances, tires and electronics: South Wake Multi-Material Recycling Facility, 6130 Old Smithfield Road, ApexCounty drop-off rules
Holly Springs
Wake County- Electric
- Duke Energy duke-energy.com · 800.777.9898
- Water & Sewer
- Town of Holly Springs Complete the Residential Utility Application at least two business days before your start date. Renters pay a deposit. If the water was shut off before your start date, someone must be home when it is turned back on. Set up new service · 311 or 919.577.3111
- Trash & Recycling
- Town of Holly Springs Garbage, recycling and yard waste are included on the same Town application. Garbage is weekly, recycling every other week.
- Natural Gas
- Enbridge Gas North Carolina Only if the home has gas service. Start service online · 877.776.2427
- Drop-Off (the dump)
- Wake County Convenience Center Site 26120 Old Smithfield Road, Apex. Wake County residents only. Open daily, 7 a.m. to 7 p.m.Appliances, tires and electronics: South Wake Multi-Material Recycling Facility, 6130 Old Smithfield Road, ApexCounty drop-off rules
Knightdale
Wake County- Electric
- Duke Energy duke-energy.com · 800.777.9898
- Water & Sewer
- Raleigh Water Start or stop utility services · 919.996.3245
- Trash & Recycling
- Town of Knightdale (GFL Environmental) The fee is included on your Raleigh Water bill. Call Public Works to set up new collection service. Trash & recycling · 919.217.2250
- Natural Gas
- Enbridge Gas North Carolina Only if the home has gas service. Start service online · 877.776.2427
- Drop-Off (the dump)
- Wake County Convenience Center Site 105216 Knightdale-Eagle Rock Road, Knightdale. Wake County residents only. Open daily, 7 a.m. to 7 p.m.Appliances, tires and electronics: East Wake Multi-Material Recycling Facility, 5051 Wendell Boulevard, Wendell (weekends only)County drop-off rules
Morrisville
Wake County- Electric
- Duke Energy duke-energy.com · 800.777.9898
- Water & Sewer
- Town of Cary Morrisville water and sewer are provided and billed by the Town of Cary. Start service online · 919.469.4000
- Trash & Recycling
- Town of Morrisville (GFL Environmental) Not part of the Cary water account. Submit the Town's Solid Waste New Service Form. Solid waste new service form
- Natural Gas
- Enbridge Gas North Carolina Only if the home has gas service. Start service online · 877.776.2427
- Drop-Off (the dump)
- Wake County Convenience Center Site 3266 Aviation Parkway, Morrisville. Wake County residents only. Open daily, 7 a.m. to 7 p.m.Appliances, tires and electronics: North Wake Multi-Material Recycling Facility, 9029 Deponie Drive, RaleighCounty drop-off rules
Pittsboro
Chatham County- Electric
- Duke Energy duke-energy.com · 800.777.9898
- Water & Sewer
- Town of Pittsboro or Chatham County Inside town limits, water is provided by the Town of Pittsboro. Many addresses outside town limits are on Chatham County Water. Town of Pittsboro · 919.542.4621 · Chatham County Water · 919.542.8270
- Trash & Recycling
- Confirm with the Town Ask whether curbside collection serves the address when you set up water.
- Natural Gas
- Check the home's gas meter or a prior bill Not every home has gas service.
- Drop-Off (the dump)
- Chatham County Collection CentersChatham County residents with a current decal only. Renters get decals from the landlord or property owner. Residents inside Pittsboro town limits must pay the County's annual Solid Waste Fee to get a decal.Locations & hoursCounty drop-off rules
Raleigh
Wake County- Electric
- Duke Energy duke-energy.com · 800.777.9898
- Water & Sewer
- Raleigh Water One call or request sets up water along with garbage and recycling. Start or stop utility services · 919.996.3245
- Trash, Recycling & Yard Waste
- City of Raleigh Solid Waste Services Billed on your Raleigh utility bill. City-issued carts stay with the home.
- Natural Gas
- Enbridge Gas North Carolina Only if the home has gas service. Start service online · 877.776.2427
- Drop-Off (the dump)
- Wake County Convenience CentersSite 4: 3600 Yates Mill Pond Road. Site 5: 8401 Battle Bridge Road. Site 7: 9024 Deponie Drive. Wake County residents only. Open daily, 7 a.m. to 7 p.m.Appliances, tires and electronics: North Wake Multi-Material Recycling Facility, 9029 Deponie Drive, RaleighCounty drop-off rules
Wake Forest
Wake & Franklin Counties- Electric
- Wake Forest Power, Duke Energy or Wake Electric Three providers serve Wake Forest. The Town has an online lookup that shows which one serves your address. Wake Forest Power service cannot be started by phone; use the online application or visit Town Hall at 301 S. Brooks Street. Wake Forest Power · 919.435.9478 · Duke Energy · 800.777.9898 · Wake Electric · 800.474.6330
- Water & Sewer
- Raleigh Water Set up at least three business days before you need service. Start or stop utility services · 919.996.3245
- Trash & Recycling
- Town of Wake Forest You are added automatically when you open your Raleigh Water account, and the monthly fee appears on that bill. Carts stay with the home. Solid waste · 919.435.9570
- Natural Gas
- Enbridge Gas North Carolina Only if the home has gas service. Start service online · 877.776.2427
- Drop-Off (the dump)
- Wake County Convenience Centers Site 6 or Site 8Site 6: 3913 Lillie Liles Road, Wake Forest. Site 8: 2001 Durham Road (Hwy. 98), Wake Forest. Wake County residents only. Open daily, 7 a.m. to 7 p.m.Appliances, tires and electronics: North Wake Multi-Material Recycling Facility, 9029 Deponie Drive, RaleighCounty drop-off rules
Wendell
Wake County- Electric
- Duke Energy or Wake Electric Depends on the address. The provider is on the meter or a prior bill. Duke Energy · 800.777.9898 · Wake Electric · 800.474.6330
- Water & Sewer
- Raleigh Water Start or stop utility services · 919.996.3245
- Trash & Recycling
- Town of Wendell (GFL) You are added automatically when you open your Raleigh Water account, and the fee appears on that bill. Waste collection & recycling
- Natural Gas
- Enbridge Gas North Carolina Only if the home has gas service. Start service online · 877.776.2427
- Drop-Off (the dump)
- Wake County Convenience Center Site 115051 Wendell Boulevard, Wendell. Wake County residents only. Open daily, 7 a.m. to 7 p.m.Appliances, tires and electronics: East Wake Multi-Material Recycling Facility, 5051 Wendell Boulevard, Wendell (weekends only)County drop-off rules
Zebulon
Wake County- Electric
- Duke Energy or Wake Electric Depends on the address. The provider is on the meter or a prior bill. Duke Energy · 800.777.9898 · Wake Electric · 800.474.6330
- Water & Sewer
- Raleigh Water Start or stop utility services · 919.996.3245
- Trash & Recycling
- Town of Zebulon (GFL) Trash every Friday, recycling every other Friday. The fee appears on your Raleigh Water bill. Call Public Works if carts are missing. Solid waste services · 919.269.5285
- Natural Gas
- Enbridge Gas North Carolina Only if the home has gas service. Start service online · 877.776.2427
- Drop-Off (the dump)
- Wake County Convenience Center Site 115051 Wendell Boulevard, Wendell. Wake County residents only. Open daily, 7 a.m. to 7 p.m.Appliances, tires and electronics: East Wake Multi-Material Recycling Facility, 5051 Wendell Boulevard, Wendell (weekends only)County drop-off rules
Drop-off rules
Before you load the car.
Each county runs its own drop-off sites, and each has its own rules. These are the ones residents ask about most.
Wake County
Convenience centers are for Wake County residents only and open daily, 7 a.m. to 7 p.m. Mattresses and box springs are accepted only at Sites 1, 2, 4, 7 and 11, two per day. Appliances, tires and electronics go to a Multi-Material Recycling Facility, open Monday through Saturday, 8 a.m. to 4 p.m. (East Wake is weekends only). Construction debris is accepted from homeowners only, not renters. Wake County convenience centers · 919.856.7400
Durham County
The City's Waste Disposal & Recycling Center at 2115 E. Club Boulevard serves Durham city and county residents. Fees are paid by card; no cash. The facility has had recent closures, so check its status before you go. Disposal & drop-off facilities
Orange County
Waste & Recycling Centers are for Orange County residents. The Eubanks Road center in Chapel Hill is the closest to town. Locations & hours · 919.968.2788
Johnston County
Twelve convenience centers serve county residents. Recycling is free. Drop-off locations · 919.938.4750
Chatham County
Collection centers require a current County decal, shown every visit. All centers are closed Sundays. Renters get decals from the landlord or property owner. Decal information
Internet
Check the exact address first.
Internet availability changes street by street across the Triangle, even inside the same neighborhood. Enter the full service address on each provider's site before you schedule installation.
Spectrum
Cable internet across most of the Triangle. spectrum.com
AT&T Fiber
Fiber in many Triangle neighborhoods. att.com/internet
Google Fiber
Fiber in parts of the Triangle, still expanding. fiber.google.com
Service boundaries do not always follow town names or mailing addresses. If something here does not match your address, call us at 919.866.9302 or send us a message.
Provider information last reviewed November 2026. Fees, deposits and processes are set by each provider and can change.