Find what you need
Start here.
Whether you are applying for a home, getting ready for move-in day or already settled in, the answers are a click away.
Rental Application Guide
Income requirements, the documents we ask for and why, fees, and what happens at every step after you apply.
Read the guide Moving inUtilities by Town
Electric, water, trash, gas and internet providers for every town we serve, with links, phone numbers and what to have ready.
Find your town Living hereMaintenance & Emergencies
Who to call, and when, whether Auralia or your landlord manages your home. Know the difference between a 911 emergency, a high-priority repair and a routine request.
See the guidelines Living hereResident Portal
For residents of homes Auralia Residential manages. Pay rent and submit non-urgent service requests online.
How it works SearchingAvailable Rentals
See the homes available now across the Triangle.
View rentals SearchingConcierge Rental Service
Want help finding the right rental? See how our concierge rental service works.
Learn moreMaintenance & emergencies
Know who to call.
Not every urgent problem is an emergency, and not every repair can wait. Here is how to decide.
Life & safety emergency
Call 911 immediately
Fire, a gas odor, or any threat to personal safety. Get to safety first, then call 911.
High priority
Call your property manager or landlord
Urgent property issues that need immediate attention to prevent damage: an active water leak, loss of heat in cold weather, or no AC in extreme heat. If Auralia Residential manages your home, call us at 919.866.9302. If your landlord manages your home, call your landlord.
Non-urgent service
Submit a service request
Everything else. If Auralia Residential manages your home, submit routine requests through the Resident Portal. If your landlord manages your home, send requests to your landlord as your lease directs.
Resident portal
Rent and requests, online.
The Resident Portal is for residents of homes Auralia Residential manages. It is where you pay rent and submit non-urgent service requests.
To log in, use the portal information provided to you at move-in. Can't find it? Call us at 919.866.9302 and we will get you back in.
If Auralia placed you in your home and your landlord manages it directly, pay rent and send repair requests to your landlord as your lease directs.
The Auralia Standard
Renting is personal here.
We start every inquiry with a pre-screening call to see whether you meet the property's qualification requirements, before you spend a dollar on an application. If it is not going to work, you will know early. If it is, you walk into the paperwork already confident.
And when you call or email about your application, your lease or your home, you are talking to a licensed broker on our team, not a rotating help desk.
- We pre-screen before you pay, every time.
- We verify income, employment, rental history, credit and background the same way for every applicant.
- We explain what we are asking for and why, before you ever have to ask.
- We stay reachable after your lease is signed, not just before it.
- We hold ourselves to the same standard we would want if we were the ones applying.
Questions?
Real person, real answers.
No ticket number. No routing you through three departments to ask one question.
Connect with us919.373.3037 · hello@auraliaresidential.com